FAQ

Products

Where are your products made?

Are your products cruelty-free?

Do your products have parabens?

Are your sunscreens reef friendly?

Are your products suitable for sensitive skin?

How should I store my sunscreen products?

Is your packaging sustainable?

Why are some products not available to purchase in my country?

Shipping

When can I expect to receive my order?

What shipping carrier do you use?

Where do you ship to?

How can I edit my shipping address?

Orders

How do I edit or cancel my order?

What should I do if I received the wrong product or if something is damaged?

Promotions

Why is my promo code not working?

Returns

What is your returns policy?

Payments

When will my credit card get charged?

What forms of payment do you accept?

PR & Sample Requests

I’m a blogger and want to review your products. Who should I contact?