FAQ

Products

Are your products cruelty-free?

Do your products have parabens?

Are your sunscreens reef friendly?

Are your products suitable for sensitive skin?

How should I store my sunscreen products?

Is your packaging sustainable?

Orders

How do I edit or cancel my order?

What should I do if I received the wrong product or if something is damaged?

Shipping

When can I expect to receive my order?

Where do you ship to?

How can I edit my shipping address?

Promotions

Why is my promo code not working?

Returns

What is your returns policy?

Payments

When will my credit card get charged ?

What forms of payment do you accept?

Stockists

What stores are you available in?

PR & Sample Requests

I’m a blogger and want to review your products. Who should I contact?